Privacy Policy

VITTORIA Italian Kitchen ("VITTORIA," "we," "us") collects information you provide directly to us, including your name, email address, mobile phone number, party size, order details, and any notes you add when placing an order, joining a waitlist, or submitting a catering inquiry. We may also collect information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

• To process and confirm takeout, delivery, and catering orders.
• To notify you of waitlist status and table readiness by SMS.
• To respond to inquiries and provide guest support.
• To send promotional offers and updates, where you have opted in.
• To improve our website, menu, and guest experience.
• To comply with legal obligations and enforce our policies.

We do not sell your personal information. We may share it with service providers who help us operate (such as SMS delivery and point-of-sale vendors), with our hosting and analytics providers, and when required by law. Any third-party processor we use is contractually bound to protect your data and use it only for the purposes we specify.

By providing your mobile number and checking the SMS consent box, you agree to receive recurring automated and manual SMS messages from VITTORIA. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For full terms, see our SMS Terms of Service.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Order and reservation data is typically retained for up to 24 months.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at guestservice@vittoriakitchen.com.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "last updated" date.

If you have questions about this Privacy Policy, contact us at guestservice@vittoriakitchen.com or call our concierge at (800) 848-8674.